Question 1

What is offline activation?

Accepted Answer

Offline activation means you get access to a Steam account with a licensed game at a reduced price: you receive an account with a pre-purchased game, install it using the official Steam client, and then—just in a couple of clicks—switch Steam to offline mode and play. Your game saves remain on your computer, you can always return to your game, update it if needed, freely switch between accounts, and log out completely from the given account whenever you need it.

Question 2

Will my personal account get banned?

Accepted Answer

No, your personal account will not be linked to any offline accounts you purchase from us., so there is no risk that your personal account can be banned anyhow. Besides this all accounts  on our website belong to us, all games are purchased by us, and we provide a 5-year guarantee for any account.

Question 3

Are there any regional restrictions?

Accepted Answer

No, our accounts have no regional restrictions, and you can play from anywhere in the world.

Question 4

Can I continue to use my personal account?

Accepted Answer

Yes, you can use multiple accounts at the same time and freely switch between your own and purchased accounts.

Question 5

Can I play the purchased game from my own account?

Accepted Answer

No, when you purchase offline activation, you can only play using the provided account.

Question 6

What is the difference between a subscription and purchasing an offline account from you?

Accepted Answer

When you purchase an offline account, you get the game forever—it remains in your purchases section with up-to-date data, and will be available even years later. A subscription, on the other hand, gives you access to the entire game library on the site, including new releases. You can play any available games without restrictions, but after the subscription period ends, access to the accounts is revoked.

Question 7

Is it safe to pay by card on Gamer's Galaxy?

Accepted Answer

Yes, the site uses secure SSL encryption, so your payment is absolutely safe. You can also pay via the Fast Payment System (SBP) without entering your card details.

Question 8

Is online play available?

Accepted Answer

Yes, online play is available on all accounts, but due to shared use, we cannot guarantee stable online access. If another user logs in while you’re online, you may be disconnected from the game. For rental accounts, this limitation does not apply—you are the only user and can play online without issues.

Question 9

What is 3 / 7 / 14-day rental?

Accepted Answer

A 3 / 7 / 14-day rental is temporary access to an account. Unlike purchasing an offline account, during the rental period you are the only user of the account and can freely play online

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